Let's Answer Your Questions
Frequently Asked Quesitons
If you're looking for something we didn't cover here, we're always here to help at hello@barestep.com
Barefoot Shoes
What are barefoot shoes?
Barefoot shoes are shoes that try to mimic walking barefoot. They have very thin, flexible soles and give your toes lots of room to spread out.
Why are they so comfortable?
They're comfortable because they don't squeeze your feet like regular shoes. They let your feet move naturally, which can feel good and reduce pain.
What is a zero drop sole?
A zero drop sole means the heel isn't raised higher than the toe part. Your foot stays level, just like when you're barefoot.
I have neuropathy. Will they work for me?
Some customers prefer barefoot-style shoes because of their flexible design and natural feel. Individuals with specific health conditions should seek professional medical advice before making footwear choices.
I have plantar fasciitis. Will they work for me?
Barefoot-style shoes are designed to promote natural foot movement and flexibility. Comfort and suitability can vary from person to person, and individuals with foot concerns should consult a healthcare professional.
I have bunions. Will they work for me?
Barefoot shoes are designed with a wide toe box that allows your toes to move more naturally. Comfort preferences vary from person to person, so it's important to choose footwear that feels right for your individual needs.
Order & Delivery
How long does delivery take?
Once you have placed your order, please allow 24-48 hours for processing. Thereafter, you can expect delivery to take 3-7 working days.
Do you ship internationally?
Yes, we ship to the united States, Canada, Australia, New zealand, and most european coutries.
How do I get free shipping?
Free shipping applies for all orders over $100.
What if I choose the wrong size?
If you have chosen the wrong size, please reach out to our team by email at hello@barestep.com. We'll help making the exchange process as easy and simple as possible.
Sizing
I'm a half size, what size should I choose?
If you're a half size, we would highly recommend sizing down. Baretep shoes are designed to provide a barefoot feeling with protection. Our adaptable upper will provide a personalized fit after a few wears!
Will my orthotics fit?
Absolutely! We want to make sure as many people as possible can enjoy dry socks, so if you wear orthotics you can swap our insoles for yours.
Do you have wide and narrow sizes?
At this time Baresteps only come in standard widths. That said, we find that many wider sizes can find the right fit for them because of our stretchy and adaptable upper knit. So if you have wider feet, you can go with your true size. If you have narrower feet, we would recommend sizing down.
Will they stretch?
Yes, Barestep shoes will adapt to your foot to provide a personalized fit! If you feel they are a little snug intially, give it a couple of wears. You will notice a world of difference.
Do your shoes fit true to size?
If you're shopping for the Float, Pulse, Active, Active 2.0, Spark, or Stride — we recommend sizing down by one full size, as these styles run large.
If you're shopping the Everest, Peak, Summit, or Vista — it's best to choose your true size. If you are between sizes, then size up by one full size, as these styles have a more snug fit.